3 Steps to Giving Feedback That Lands
No one loves giving tough feedback, but the leaders who do it well aren't more comfortable with conflict. They just have a framework. Here's the 3-step model I use to give feedback that actually lands.
6 Things I Wish Every Client Knew Before Session One
Most people walking into their first coaching session have no idea what they're supposed to bring, say, or do differently. Here are six things that separate a session that actually moves you from one you'll forget by Friday.
How Do You Lead People Who Know More Than You?
It's easy to lead when you're the smartest person in the room. It's a different skill entirely when someone on your team knows more than you do.
I Thought the Job Was to Grow the Business. It Wasn't.
Since I was 15, I lived by one rule: the business comes first. It took me years to realize I had the actual job backwards — and what changed once I saw it clearly.
One Goal, Eighty Employees
I ran a team of 80 people and never stopped bagging orders myself. Here's why staying in the work — not just managing it — was the thing that actually built trust with my team, and the two shifts that changed how they showed up.